Nick Sands

Service designer focused on solving complex problems for education, healthcare, and public-facing systems. I help teams clarify what problem they're solving and design services that work for real people.

Case Studies

A few projects focused on solving complex, human-centered problems

Education • Platform Integration

Integrating Research and Teaching Platforms

Helping educators and students manage, reuse, and share collections while transitioning a long-standing user base to a unified research platform.

JSTOR + Artstor

Education • Access

Design Sprint to Increase Student Access

A one-week sprint to reduce bounce rates and increase content engagement.

Image showing A/B test designs

Healthcare • Design at scale

Creating Consistent Status and Metadata Patterns

Standardized badges and tags to make design faster, clearer, and consistent.

JSTOR + Artstor